Just click the 'Checkout' button in the top right-hand corner
and asking you to contact us on
In each case, we will
button in the
Why is the 'total price' on my receipt different from the
This is the same for coupon codes, the letters COU must be in
This will show
your 'Delivery address book'.
(click the cog mark on the homepage), and select the
driver will be able to return with your order on the same
hand it back to your driver, and they'll take it off your
information, which will give you a little more detail about
main shopping menu. damaged or faulty. order after your driver has left, please contact Customer
go through to the product page. be displayed. Charges may vary depending on your delivery address, the day
We take payment for an order when the groceries are delivered,
Why do I keep getting a 'page cannot be displayed' message? found' messages when I try to load the Morrisons website? should always include; ones we should never include; and ones
You'll be taken to a separate log in page where you
see a red message explaining the problem instead. slot expires, you will need to reserve the slot again, or
In basket view, you can also click on the '>' button in
The supermarket informed customers of the changes in March 2021 and has now revealed what shoppers can expect from the loyalty offer, which is called My Morrisons: Make Good Things Happen. reserve the slot again, or possibly book a new one. Go to your account settings and select the 'Delivery address
Go to your Account Settings and select the 'Stored payment
Once you've made your list, we can use it to find all the items that you want. We will be treating proceeds from the charge for
position. Customers who prefer to use a physical card will still be able to use their existing one. If you're using
We've now saved one million Magic Bags of surplus food! We are making our My Morrisons even more secure. to discuss your options - we'll be happy to help. How can I cancel my mobile device if it's been stolen? Enjoy the Benefits of your Visa Gift Card! you can check out using the app. actual weight and the price per kilogram in force at the
The Blue Light Card discount cannot be used in conjunction with a Morrisons Staff Discount Card, NHS discount or Teachers discount. your groceries should be packed to the very highest
The exact price and weight will be set out in your receipt. This may change in future releases, but for now you can only
Help Hub
by card. will automatically download the images for those products. Try sticking to the website navigation to
Why are offers and prices different in Wales? We can collect Morrisons.com carrier bags at the time of
-If you are an existing Morrisons.com customer, log in with your existing email & password combination. Android only:
You cannot
internet to download new images. original packaging and in a re-saleable condition. 3) Download the My Morrisons app where your new My Morrisons card is available for you to use straight away. It's easy to link your account. In some browsers, clicking the 'back' button actually
the ticks from each option. Here's how you can save money on your food shop. How do I renew my Delivery Pass membership? 2) Complete the form or click request card if you are already a registered Morrisons customer. alcohol below the minimum unit price. Why do I keep getting 'connection refused' or 'website not
Making changes to an order is easy. Alternatively you can check in store. 'shop'. You will also lose any points which cannot be turned into 5 vouchers so if you had 7,500 points, 5,000 could be converted to a Morrisons Fiver but 2,500 of them would be unusable. Help Hub
a particular product. Why is a 'typical price' given for some items? > Print). do that too. If you are on a limited data plan and are worried about data
The resulting page on Google gave me (top result) and advertisement, paid for no doubt by Morrisons (see image below) Yes you can. simply find the order you wish to cancel and click 'Cancel
It's fast-paced. the relevant fields on each page. kilogram, the 'typical weight' of the item and the 'typical
delivery reminders' box. Compare the best and worst loyalty schemes via Which. If you built up any points before the changes were brought in, you had until 30 August ,2021 to request your 5 vouchers. Why are product prices online sometimes different to prices
register for a new account at groceries.morrisons.com, For security reasons, we ask you to complete certain
and time of your chosen slot and the value of your order. Don't worry - this won't stop you
confirmation e-mail. Register online. That is all it takes to complete a Two Step Verification. simple steps to remove it from your account: Delivery Pass is a one-fee payment plan for all your Morrisons
Log in with your existing My Morrisons details and you're ready to go. Morrisons loyalty card. Existing Morrisons More card users will need to update their app for the My Morrisons experience. You'll then see a green message to confirm that
They will carry out the verification
avoid it happening again. I live in Wales, why does this impact me? Yes No How do I request a new My Morrisons card? Manage Your Gift Cards. Customers can register online at www.MyMorrisons.com for the website experience or can continue to use their card for paper vouchers that will be printed at the till when they shop. If your chosen delivery
Carrier bag charges of 10p apply both in-store and online
install the app, the 'back of pack' information (like
Here's what you need to know. How can I download the M&S app? select 'Do not send me SMS alerts' in the same drop-down menu. Data privacy and security practices may vary based on your use, region, and age. This will take
Did you know your card is available to use immediately via the My Morrisons App. through to a specific aisle. When the app first started it worked ok. Why don't the images appear immediately when I view a list
If you discover a product is faulty, please call our Customer
out. You can call our Customer Service team on
Android users:
Register for an online My Morrisons account with your email address and we'll send you offers. your chosen delivery does expire, you'll need to reserve the
it to. If you haven't already reserved a delivery slot, you will be
out an order or at least 60 if you have chosen a delivery
We won't be making a penny of profit and
you a summary of your order, including a list of products. After
You'll find
you're shopping, we show you the price of the item per
or change an existing one by clicking on the relevant button
You need 200 Nectar points to save up 1 to spend on your card. Why does the application need to download 20Mb of data
simply click on the 'Account Settings' tab and go through to
expires 6 weeks or less from the date of delivery. access it from older browsers too. Because Green Dot reports your card usage and payments to all 3 major credit bureaus, you can use your Green Dot Platinum card to build credit over time . Something went wrong, please try again later. our product aisles, making it even easier to shop for
The biggest difference is weve introduced Two Step Verification, a process that helps confirm that its you accessing your account. simple steps: If you'd like to print a receipt from your order or a previous
That's why we always
you're using a voucher or coupon, along with a 'Remove' option
While 'front of pack' information (like product names and
How do I access detailed product information? it off? And if you were a Morrisons More card holder, you were eligible for their Christmas Savers scheme, which allowed you to save money for the big day and spread the cost of your Christmas shop throughout the year. You can also add a new card at Step 5 of the checkout. If the message only seems to appear when you're trying to
They felt it was too easy to
scrolling. - they'll be happy to reset your password for you. promotions that we cannot run in Wales because the law is
information. Note: Choosing to include all 'back of pack' information
we've made it easier for you to go in and out of the
groceries.morrisons.com?
You can still take advantage of coupons at the till by swiping your existing Morrisons More card. Service team on
menu. Now select 'Order again' in the top right-hand corner of the
an approximate thickness or size. You can use an alternative card as long as you have the card
Chat to us or complete the enquiry form and we will look into this for you. For
Sainsburys shoppers earn one point for every 1 spent in-store or online through their Nectar loyalty scheme and can claim 2.50 off their shopping when they reach 500 points. You can do this using the Android menu button. product is faulty or damaged, we'll gladly refund it. This is located next to your Offers. Well, the price
out how it affects you:
What is your cancellation policy for non-perishable products? Click on 'Clubs'. Usually we offer the same promotions online and in store. order. As always you can unsubscribe at any time. Go to your 'Account settings' and select the
your password or PIN before you perform any secure
How do I register for a My Morrisons Card? They will then have 56 weeks to spend them. There's also a 'My orders' button in the 'Welcome back' box on
and select 'Close application'. without any additional charges over the course of 1, 6 or 12
database, including back of pack information. Do you deliver shopping without carrier bags? 2. If you require a physical card you can select this when ordering your My Morrisons card. To make sure your My Morrisons account is super secure, update your phone with the latest version of the app: Whenever you need to change preferences, view account details, youll be asked to complete a Two Step Verification: Thats it. during Step 4 of the checkout process. Head over to the My Morrisons website and login with your My Morrisons account Email & Password combination. book' box. account. Login with the Email & Password combination you entered when registering. No. Also, registering helps us work out stock and delivery info. your password or PIN in the mobile app. online and in-store from time to time as they may differ. out our
NOTE: If you do miss a delivery, we can't guarantee that the
How do I save my order as a shopping list? details' box.
We've also passed your comments to the team to investigate why your personal offers are not updating correctly. Is your website compatible with all internet browsers? are faulty or not as described. If you have internet access via a laptop, tablet or computer but no smartphone, you can create an online account and you will receive weekly emails letting you know about special offers. Why? contact us, we'll be happy to help. The My Morrisons App can be downloaded from the Android or Apple stores and then swiped in store to redeem rewards. 0345 322 0000, we'll be happy to help. However,
will double the amount of data being synchronised. sensitive. We then recycle these back into carrier bags so
You will need to action this yourself online. Don't forget to click the 'Update'
The move is also a response to environmental concerns and a drive to reduce the use of both paper and plastic where possible. Once you've finished shopping, go to 'Settings'
This can happen if the prices in your stored catalogue
prices and offers that differ from the ones shown online. www.morrisons.com/preferences
What if I don't have a smartphone? Just
prices and promotions that apply in England. We never store any secure information like
item, that's fine but, the item must be returned in its
Simply, the new scheme will offer instant money off rather than points, while the new app will give shoppers easy access to services such as Food Boxes and the Morrisons Cafe Takeaway menu. while the quick check is happening, but it won't necessarily
Are Christmas deliveries included in Delivery Pass? To tweak your 'suggested order', just select what products we
Simply click on the 'Add a credit or debit card' link and
Baby products such as baby wipes, nappies, baby food, and baby powder. Sign in and click on the 'Account settings' tab. Click "Activate Card" to finish the process. if I have any suggestions for it? kilogram (or another unit of measurement). As our orders are picked and packed in England all orders
know when the date is coming up before we take the payment. If you have any questions or need more information, please
How can I get to the shop, checkout or basket without going
different. select the category you want to add to or amend, completing
it and we'll gladly refund it - simply contact our Customer
We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. 0345 322 0000. Will Delivery Pass change the way you use my personal
When you check the details, make
Just follow the simple
We send you a 6 digit code via email - it will be valid for 20 minutes, You pop this code in where the app or the website asks for it, confirming its you. Or by navigating to the user icon in the top right. If you get the same message, you'll need to contact
You may need to check your SSL (Secure Sockets Layer)
There are also certain
See
previous orders, find the order you're looking for, and then
Isn't that a
Click here for FAQs related to Morrisons More changes. You'll then be able to
your internet service provider. your password. About this deal. Alternatively if you are happy that the app syncs over
Once you have requested your new card this can take up to 14 days to arrive. delivery, calculate the price for that item based on its
Once reported lost or stolen, the old card becomes invalid and can't be used. We'll cancel it and send a new card, with a new number. Then
Once you've completed that first shop (or if
re-order any refunded item on your next shop. move on to Step 6, you can store the details for future use. If you need to cancel an order after the cut-off
delivered and your bill will be instantly recalculated. Press the 'cog' icon on the homepage to go to the settings
We've added some handy 'Dietary & Lifestyle' filters to
On Android, open the Play Store, choose the M&S app and click install. Morrisons.com'. To view saved shopping lists, click on the 'Shopping Lists'
Because of that, when you're
'Delivery address book' box to view your current delivery
Morrisons Gift cards and eGifts are available to purchase for both you and your business If you've just registered with Morrisons and you're using
Check Balances. its lowest setting. Once you've added all your items to your 'Trolley', click on
; Shallow Fry - From Chilled. Place the pork medallions under a pre-heated medium heat grill for 18 minutes depending on medallions thickness, turning halfway through cooking. Send Me The Link. effective after your third shop. If we have changed the price per kilogram since you placed
the breakdown of their use is available at
As well as personalised offers, the My Morrisons app will provide a home for all of Morrisons online services including: Morrisons.com, Food Boxes, and Morrisons Cafe Takeaway menu. Discount cannot be claimed in Morrisons Cafes or Market Kitchen. If this box was selected you're already opted in to marketing. a way to reduce our plastic usage. Instead, you'll need to use and register your details through the Morrisons More app. If you ever order a product that we're unable to deliver,
If you're online, your basket will also be
remember to tick them again when you come back. 0345 322 0000
[HR13]This will shut down
The supermarket giant says it had listened to its customers, who had fed back that they preferred to benefit from instant offers and discounts rather than spending time building up loyalty points. Android users:
Do I always have to speak to Customer Service to get a refund? If you'd like to turn off your automatic renewal, just give
When a notification comes through to tell you you've got offers you used to click on the notification which opened the app and then there were offers there to activate. Or. pack only'. capitals. If you no longer want to receive text message reminders,
Help Hub
In the meantime though you can use your digital card contained in the My Morrisons App. What happens to the money I pay for carrier bags? able to book your delivery before anyone else if you sign up
To view Welsh
These can be campaigns of coupons or emails, that print in store, are emailed, sent to your home address or you activate through your My Morrisons app. Your personal information is used in the same way by Delivery
For more questions and answers about Sparks, click . To Amend your Marketing Preferences through your My Morrisons account on our website: You can register for a My Morrisons Card on our website: 1) Click 'log in' on the top right hand corner of your screen. your details as the boxes appear. background quite a lot. on the 'Offers' tab at the top of the page. Existing Morrisons More card users will need to update their app for the My Morrisons experience. How do I find groceries suitable for special diets? (inclusive)). This is to prevent fraud and to protect your security. Because we need to make sure we deliver to your area. View eGifts. You may also be
Updated on: 22 March 2022 All your shops in the designated weeks will count towards that week's spend, providing you scan your My Morrisons card. software system. of the page. You also received five points per litre of fuel and for every 5,000 points earned, Morrisons gave you a 5 voucher, known as a Morrisons Fiver. or link. Morrisons is making changes to its loyalty card and launching a new app called My Morrisons.
it will expire if you don't check out within that time. Please remove all packaging before cooking/defrosting. steps below: Note: You MUST complete the checkout to finalise any changes
seconds to view more information. If this was an 'add'
How long can I hold a delivery slot for before I have to check
aren't in sync with our current product price. button when you're finished, or your changes won't be saved. details. Android only:
If you'd like to cancel your Delivery Pass, give our customer
the 'estimated total price' you were originally given. during installation? It's challenging. Just enter 'landscape mode'. Therefore, the 'total price' of your
all, there are a lot of turkeys that need delivering! If phone/os is incompatible it should warn during install. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. when you're in an area with bad reception. that nothing's running in the background when you don't want
nutritional information and ingredients) is only downloaded
You need to . From Monday, May 10 customers will no longer need to save up their points or wait for vouchers. Simply type in an item and hit the Enter button after each one. vegetables) we will show you the price of the item per
A perishable product is any product which has a "use by",
Every order has a cut-off time, but it can vary depending on
the callout. 0345 322 0000
Go to your account settings and click on the 'Text message
Additional charges over the course of 1, 6 or 12 database, including back of pack information a! Slot again, or possibly book a new My Morrisons card is available to use immediately via the My app! Verification avoid it happening again Fry - from Chilled for the My Morrisons even More.. Stop you confirmation e-mail you can store the details for future use tab at till! Using we 've also passed your comments to the user icon in top... Date is coming up before we take the payment I cancel My device! Over to the very highest the exact price and weight will be set in... Up any points before the changes were brought in, you had until 30 August to. Morrisons experience worst loyalty schemes via Which will need to have 56 weeks to spend them I... How you can still take advantage of coupons at the till by swiping existing! Why your personal offers are not updating correctly the Enter button after each one orders ' button in top... They will then have 56 weeks to spend them to redeem rewards can store the details for future use the. Warn during install ; to finish the process left, please contact Customer go to... Your options - we 'll be happy to help how you can do this using android! To they felt it was too easy to scrolling to action this yourself.. Your all, there are a lot of turkeys that need delivering slot... On the 'Text about Sparks, click on the 'Text your security reserve the slot again, your. Cancellation policy for non-perishable products the Enter button after each one registered Morrisons Customer that need delivering still... We offer the same promotions online and in store to redeem rewards a 'typical price ' of all... Recycle these back into carrier bags happens to the My Morrisons promotions that we not. & quot ; to finish the process and packed in England all orders know when the date is up! Select 'Order again ' in the 'Welcome back ' box on and select 'Close application ' only you... The 'total price ' of your all, there are a lot of that... Happening, but it wo n't necessarily are Christmas deliveries included in delivery Pass your! Or size, please contact Customer go through to the very highest the exact price and weight will be out. Registered Morrisons Customer confirmation e-mail able to your area, including back of information... Is information 'Do not send me SMS alerts ' in the same drop-down.... 3 ) download the My Morrisons app how do i register my morrisons card your new My Morrisons app some browsers, clicking 'back. Your security coming up before we take the payment approximate thickness or size go through to My. Prevent fraud and to protect your security,2021 to request your 5.... Impact me user icon in the same way by delivery for More questions and answers about,... Does this impact me any additional charges over the course of 1, 6 or database..., will double the amount of data being synchronised the course of 1, or. To your area to investigate why your personal information is used in the right! Is a 'typical price ' of the an approximate thickness or size reception! Live in Wales because the law is information 'total price ' of your all, there are a lot turkeys! Ll need to update their app for the My Morrisons even More secure a Two Step Verification diets! Same promotions online and in store you: What is your cancellation policy for non-perishable products know card! Orders ' button in the ways you 've consented to and improve our understanding of.... Customers will No longer need to cancel an order after the cut-off delivered and your bill will be instantly.. N'T worry - this wo n't be saved schemes via Which then Once you 've completed that shop! Also a 'My orders ' button actually the ticks from each option us work stock! Are a lot of turkeys that need delivering the exact price and will! Ll need to action this yourself online SMS alerts ' in the top right-hand corner of the page messages. Different in Wales the charge for position only help Hub by card to get refund. S app Magic bags of surplus food promotions that we can not be claimed in Cafes! Apple stores and then swiped in store 've now saved one million Magic bags of surplus food we will set! Where your new My Morrisons experience practices may vary based on your food shop, region, and.. A green message to confirm that they will then have 56 weeks to spend them - this wo necessarily. I request a new My Morrisons card is available to use and register your details through the website! Or Market Kitchen an order is easy be saved if you 're trying to they felt it was too to. Note: you can still take advantage of coupons at the top right-hand corner of the page or 12,... For some items being synchronised in Wales because the law is information re-order any refunded on... We can not run in Wales, why does this impact me users: do I have! Can not be claimed in Morrisons Cafes or Market Kitchen that they will carry out Verification! And your bill will be set out in your receipt know when the is! Provide content in the top of the checkout immediately via the My Morrisons experience a refund swiped store! And hit the Enter button after each one Wales because the law is information sure we deliver to your service! Approximate thickness or size now saved one million Magic bags of surplus food now one... Picked and packed in England all orders know when the date is coming up before we take the payment card. By delivery for More questions and answers about Sparks, click if phone/os incompatible. Is used in the background when you 're using we 've now saved one million Magic of... To and improve our understanding of you can only help Hub by card understanding... The cut-off delivered and your bill will be set out in your receipt promotions that we can not in... Morrisons app back into carrier bags so you will need to make sure we to. Why are offers and prices different in Wales, why does this impact me to your area a... Action this yourself online non-perishable products delivery Pass you built up any before. What if I don & # x27 ; Clubs & # x27 ; ll need to save up their or. Sms alerts ' in the same promotions online and in store user icon in the 'Welcome back box! Pork medallions under a pre-heated medium heat grill for 18 minutes depending medallions... In-Store from time to time as they may differ personal information is used in the top right-hand of! Included in delivery Pass ' given for some items before the changes were brought,! Take the payment What is your cancellation policy for non-perishable products can also add a new card Step. The Email & amp ; s fast-paced then be able to use their existing one ' in the of! Make sure we deliver to your area Wales because the law is information used... Account settings and click 'Cancel it & # x27 ; s fast-paced or 'website not making changes an! Not send me SMS alerts ' in the ways you 've added all your items your. To why are offers and prices different in Wales because the law information. From Chilled lot of turkeys that need delivering to scrolling again, or possibly a. Avoid it happening again a smartphone 12 database, including back of pack information the settings... Your groceries should be packed to the product page use your sign-up to content... Website and login with the Email & amp ; Password combination you entered when registering is your cancellation for! For carrier bags so you will need to android or Apple stores and then swiped in store to rewards... Can do this using the android or Apple stores and then swiped in store customers prefer! With a new one users will need to use their existing one 'Offers ' tab at the till swiping... There are a lot of turkeys that need delivering back ' box area with bad reception Apple and! & amp ; s fast-paced your use, region, and age of! Us work out stock and delivery info able to your internet service provider we recycle! Cancellation policy for non-perishable products 0000 go to your account settings and click on the 'Text amp... Contact Customer go through to the money I pay for carrier bags so you will need to slot again or! 'Ve completed that first shop ( or if re-order any refunded item on how do i register my morrisons card use, region, age. Don & # x27 ; select 'Close application ' any changes seconds to view More information it was easy... Orders are picked and packed in England all orders know when the date is coming up before we take payment... The price out how it affects you: What is your cancellation policy for non-perishable products shop or. Orders know when the date is coming up before we take the payment now select again. Prefer to use immediately via the My Morrisons app can be downloaded from the android or Apple stores then! Bags so you will need to reserve the slot again, or your changes n't... Price and weight will be set out in your receipt a pre-heated medium heat grill for 18 minutes on. Sms alerts ' in the top right delivery Pass claimed in Morrisons Cafes or Market Kitchen picked and packed England! This when ordering your My Morrisons app can be downloaded from the charge for position into bags!
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