Although we always love being at their resorts in Mazatlan and Puerto Morelos, we have an extremely difficult time getting a reservation booked. That didn't do any good; I still have not received my refund of 10, 000 dollars and it's been a month. We can basically take a huge yacht out for 1/2 a day for a few hundred dollars! He can't even pick up the phone, he has to talk on speaker! STAY AWAY THEY LIE ABOUT EVERYTHING. We were Never enrolled in RCI and later told we must join ICE instead. Yes this is ridiculous. My stepmother passed away and failed to make the annual charge as she was in the hospital when the statement came. Hotel Marina El Cid Spa & Beach Resort: Great quite Couples Retreat! We are not looking for any kind of refund just simply a cancellation with credit for the money paid already. Jan 16 2023 10:30 PM Rui Velosa a mangaer at El Cid in Mazatlan told me that I have a year to try out the program and if we are not happy a full refund is guaranteed. I bought and paid for the plan only to find when I tried to schedule my first vacation that what I was told was all a lie. While we still enjoy timesharing it is not worth all the El Cid incompetence and unwillingness to help. I have a similar scenario. Municipal Art Center: The Municipal Art Centeris a staple for the arts in the Mazatln community. My husband passed away in an an accident in early 2012 and I was very vulnerable at the time. Gary in McGregor. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Anyone having any success? You are much better off being in control where you make a reservation. El Cid Vacations Club 37 complaints 11 resolved 26 unresolved File a complaint to El Cid Vacations Club El Cid Vacations Club contacts (added by reviewer) Phone number 1800 523 4491 Address Av. Salespeople are well trained to tell you anything you want to hear to get you into their contract. Virtually everything he iold us was false. We felt victimized. I want out totally! El Cid Vacations Club - El Cid Vacations Club - Fradulent Sales Techniques, El Cid Vacations Club - Alert! About 10 years ago we bought 500000 El Cid Time Share Points. El Cid La Ceiba Beach Resort; Blog; 50 Years; ECVC News. Upon checking with the resort sales company indicated by El Cid representatives we found our Festiva Timeshare had never been submitted. We were dead set on NO! Corporate Advocacy Business Remediation and Customer Satisfaction Program. Fine. Have you had any luck with RCI to help you get out of this? We too bought a vacation rental from El Cid. Very troubling information I am reading. Can we not all get together with a class action suit against El Cid? 011 52 (998) 872 8999. I know i will ruin my credit but i got so frustrated after reading all comments and lies from Elcid. Read full review of El Cid Vacations Club and 3 comments, Read full review of El Cid Vacations Club and 2 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I called them and the guy said don't worry I will make it everyone is happy another lie. The main benefits are when you stay on the El Cid properties. http://www.mexicantimesharefraud.com/ We want to stop paying the monthly dues and mortgage but are afraid that they will ruiin our credit. Hotel Marina El Cid Spa & Beach Resort Questions & Answers 9,595 Reviews Ranked #19 of 47 Hotels in Puerto Morelos raman g Sacramento, California What are your experiences with Infinite privileges El Cid vacation club? Share your photos and videos with others to prove the truth of your words. Almost everything they tell you is not true. We were promised many things as we went through the pitch with them. I hope they remember what I have witnessed and the emails that I sent them If it is a fight they want that what I will give them. I have witnesses to all the lies we couldnt figure out why they kept giving Read the contract carefully to see if it says anything about termination. By June and after tireless repeated calls and written communication we had received nothing. There may be more specific results for "el-cid-vacation" . I should have known better. This mistake is clearly on ElCid, and I shouldn't be made to pay another 300 dollars. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. El Cid Vacations Club 37 complaints 11 resolved 26 unresolved File a complaint to El Cid Vacations Club El Cid Vacations Club contacts (added by reviewer) Phone number 1800 523 4491 Address Av. DO NOT BUY FROM EL CID! this costed us $16,000. The inventory that El Cid sets aside for its members, is incredibly small. Those of us who have been cheated are many. 011-52 (987) 872 08 44. You pay and they take. Complaint / Review El Cid Vacation Club Rip off - Liars - don't buy from El Cid Sinaloa We were stopped at the Mazatlan Airport and asked if we had a taxi to our resort. Hotel Marina El Cid Spa & Beach Resort, Puerto Morelos: See 9,599 traveller reviews, 7,778 photos, and cheap rates for Hotel Marina El Cid Spa & Beach Resort, ranked #19 of 47 hotels in Puerto Morelos and rated 4 of 5 at Tripadvisor. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Cozumel Quintana Roo Timeshare ripoffs: EL CID Vacation Club Cozumel, Quintana Roo Author: Haverhill, MA Golden Zone , El Cid Code RCV6489E-28 | Lot 4,815 ft2 | Construction 4,411 ft2 | 2 Floor | 4 Bathrooms | 4 Bedrooms | View: Golf Course View $500,000.00 Dollars (US) Print Calculator Compare Send this information to a friend Just spoke with Mark and he says jhe cannot cancel, but if we could, it would cost us a sizeable penalty. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. They are not human. A & T Real Estate Holdings. A Better Way Travel LLC. 9, Report #1523970 . We told him that we liked the idea of a timeshare, but we repeatedly told him that we couldn't afford it. 2. the customer service Rep says no only 1 year of points will be allowed. We tried everything and nothing was as they said. I am trying to contact an attorney to be represented and to stop paying this per month amount but do not want my credit ruined so have continued payment and have to do so for another 4 years per my contract. We will be in our 90s at their rate. Its not owned by El Cid its a managed property and the owner has no interest in maintaining the property. This company shouldnt be in business taking people hard earned money. And the newest addition to the El Cid Vacations Club in Mexico is the El Anhelo, an eco-friendly, residential and resort golf community in Los Cabos. strict standards for business conduct. 2+ stops from $710. My husband called reservations 10 days prior to arrival to request a handicapped room. The difference was that I did cancel within 15 hours of signing the contract and was able to get a documented letter signed that stated in their letter head that the refund would be there in 14 working days. Hotel Marina El Cid Spa & Beach Resort: Do not stay at this resort! Hiding negative complaints is only a Band-Aid. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Absolutely Amazing Vacations and Travel, LLC. Toll Free. That goes for just about any timeshare system you buy into otherwise why would different people offer timeshares if they didn't intend for you to stay on their properties? We had agreed to the port fees and taxes, yes. They also promised, in writing, that they would "rent out" the purchased time share and pay us $25, 000 on May 10, 2014. Its directly adjacent to the cruise terminal, and they cater to day pass people. Please refund my capital and I would like a responds, Misleading information about vacation products and harassment threats to members, I want my timeshare back and my money back to cancel. http://www.mescam.com/ EL CID tells you that you will get an email the next day. El Cid Vacation club Visited El Cid July 2021 And purchase a contract which was told had to be 20 years. Sign In arrivia, Inc. d.b.a. El Cid Vacations Club - Beware of this rip off! The complaint has been investigated and resolved to the customers satisfaction. EL CID is a rip-off company that lies EL CID to get you signed up. A & M Sales and Marketing, LLC. It is now August 2016, we are being pursed by Barclay Financial for the initial payment balance plus acrued interest which was charged on a card acquired by El Cid Mazatlan in our names. We were scammed really lied to by the sales person then the general manager. I've converted points into RCI with no problems and stayed at a resort at the base of the mountain in Lake Tahoe. He says this takes time? We've paid 28%, not asking for refund, have not used any points. The termination policy says you have to satisfy 25% of the contract, original cost was $67, 960 and between a deposit and monthly payments we have paid them $18, 712 which is about 28%. We contacted the general manager to cancel he said no worries he will take it to the legal team and he sure they will make everyone happy that also was a lie. Then there was a window for a 25% refund. The staff at their resorts is incredibly caring. Advertisers above have met our
I am sending letters to the parent company and Profeco, and consulting a Mexican attorney living here. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. we bought our time share in Mazatlan. DO NOT sign your contract if you dont find any of the verbal promises offered by the salesman. You know all these things because we have told you repeatedly the lies we found out about, and yet are giving us a hard time about canceling. Now I'm at a loss as to how to proceed to cancel? The help desk will not return any complaint calls. to get to the million. This company is a scam I just wanna warn everybody to stay away from them dont buy anything from them dont go around them dont even go to their resort listen to the presentation if they offer it to you or make you feel like you have to go dont go. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Timeshare fraud, El Cid Vacations Club - Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - High pressure sale tactic's, El Cid Vacations Club reviews & complaints. I asked several times, "are we being kidnapped?" OR at least have them 1. Salespeople offer to resell a previously owned timeshare or take it over in trade so that the client is only responsible for the maintenance fees for the new timeshare. cancel contract and refund money paid, I was told at the presentation I would be able to use my allotted points to book a cruise Now I am told that is not the case also I was told RCI was a part of the package This is no longer the case If my contract speaks to something I expect to receive it This was a expensive transaction for these people to be reneging on Stay away from El Cid if they believe they can change a contract after the fact, Desired outcome: We cant afford to lose 165000. Now have quit paying and have been turned over to collections. Imagine I am trying to book for a week in September but nothing is availabe but yet for high season months like August and Octobef to Dec they have availablity. I also believe it is illegal what they are doing. They are a one way service. After reading these comments Ill contact Wyndham directly to make sure before I sign anything! They are catering only to people there on promotions, hoping they will buy into their timeshare program. El Cid Vacations Club - Beware of this rip off! If you are wanting a timeshare that you can go anywhere you want with no charges then this is not the one for you. My husband kept asking for the paperwork and they gave it to us in 5 days so we couldnt cancel. Visited El Cid July 2021 And purchase a contract which was told had to be 20 years. all of you? We are El Cid Platinum Club members. Please advise ayone! I have the same problem. More than a dozen times they have referred me to their legal Department where the phone either rings with no answer or someone tells you they're out to lunch and will contact you. And phone # we can call to Resolve future issues. We are going back in March 2015 and look out when I take my paperwork and start telling people about this company! The answer I got was they base the pay off on the life of the contract which includes 10 years of interest. they fed me alcohol and lied to my wife and i to convince us to sign the contract. Finally the "sales manager" Rui convinced us by saying our upcoming cruise we planned with 9 family members could be used under our 308, 000 points. Over the years we have used our points for travel to El Cid resorts in Mexico and we love the amenities, service and friendliness of the staff. The points for car rental program is no longer available. It has been almost a year and nothing. PREDATORS!! We also discovered that they were in violation of Mexican law by refusing to honor the 5 day/no penalty cancellation that is guaranteed by Mexican law. 13 Poerio Agencia de Viajes. El Cid Vacations Club - El Cid Vacations Club - Fradulent Sales Techniques, El Cid Vacations Club - Alert! Submit a complaint and get your issue resolved. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. As for the "trade points for cruises" I have not found any great deals. Submit a complaint and get your issue resolved. I purchased a time share with I already paid the loan but I am forced to making Maintenance payments for something that I am unable to used. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Been requesting termination since december 2020. They will play hell getting any more money from me. Common Complaints: Estimated amount consumers saved since 1997: $15,590,010,907. Share your photos and videos with others to prove the truth of your words. El Cid la Ceiba Hotel de Playa. Then we were told we can cancel anytime we wood lose the down payment of 165000 that we put down. A very polished, blatantly deceitful presentation. Consumers love to do business with someone that can admit mistakes and state how they made improvements. 1 stop from $1,479. But we were willing to take the hit to get out of the lies they sold us. We are 70 and 74 with a spotless credit record now tarnished by corruption not of our making. El CID doesn't give you a copy of the contract that you signed. When we call to make reservations, they are always full. Whats worse is that they are manipulating the system so that members are treated as second class people. Every singe year my wife has trouble with El Cid Customer Service Employees and their inability to help and always blaming RCI. They own several properties in Mazatln, Cancn-Riviera Maya, and Cozumel. They only have resorrs in Mexico and one or two in Europe. That is totally reasonable to me. El Cid Vacations Club - Vacation Membership . Please share over a year ago Answer 29 answers Margaret. Hotel Marina El Cid Spa & Beach Resort: Easter Vacation - Read 9,594 reviews, view 7,367 photos, and find great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor Its a shame that this type of situations happens. The free cruise for six to Hawaii? Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Tom George, We have been members of El Cid Vacation Club for 10 years and we have many other friends we met at El Cid. I told EL CID our stay was free, and I was willing to pay for the food and the liquor we drank. This is not a resort of cheap plastic bottle liquor and spring break fest. They do not receive a full copy to review and decide whether or not they want to cancel within the 5 day rescission period allowed by Mexican Law. Thanks, Search Flights. Our experience is June 2014 in Mazatlan. We still owe 49000.00 for nothing that was promised. Call 1-866-524-2811 Live Your Dreams 365 Days A Year Access your ECVC travel & lifestyle benefits. They are doing the same thing to our family. I have not received any response to my emails to Rui and now Benjamin is annoyed with me on the number of calls I keep making to him? This will surely increase the credibility of your complaint. Now we owe our home equity loan for the next 10 years and it was supposed to be paid off when we received our money for our Wyndham timeshare! Last year we came to el cid using a certificate from westgate cruise and travel collection. Got lawyer to fight collection company and was released when threatened lawsuit, however, destroyed my credit to this day. My wife and I were told that all we had to do was visit and have a 45 minute breakfast. Also, avoid their Cozumel property. If you are content with staying at their resorts and using their rather standard travel club affiliate, fine. If they think they will scare me, they are wrong I will fight tooth and nail until they make this right. El Cid Real Estate; El Cid Vacations Club; Our Hotels. Im in the process of trying to get out of my contract, which is paid in full. Investors; Press Room; FAQs; Charitable Foundation; New air service from San Francisco to Mazatln! I may have reconsidered giving up my Intervalworld resort had I know that the exchange fee was approx $60.00 more per exchange. We go every year for several weeks and my children also go and own some of these points. Inclusive of maintenance fees, each of these contracts will cost us around $350,000, so we've invested $700,000 in El Cid. Elizabeth of Massapequa, NY Verified Reviewer Original review: Aug. 8, 2022 This place does not even deserve one star. with your points and just enjoy it all. We are here and people are discriminating and the all inclusive is a [censored] show. The only answer I got which was eight months ago was they base the pay off on the life of the contract with dinner plates enter the $25, 000 range, which is also been satisfied except they say the interest paid does not apply. This complaint was posted by a verified customer. RCI although we were charge for the enrollment 6 months before our contract was activated. I should have know something was wrong when they told me I would not have access to the El Cid website or log on for 90 days ~. I signed up for a free three nights in Vegas in exchange for a 90- min sales pitch. They need to be SUED, Read full review of El Cid Vacations Club and 1 comment. Fraud from the start. Furthermore how can you rescind a contract that you believed to have been signed in good faith. If they approach this as a panacea of vacation choices with points from El Cid, they will be disappointed. When we sign the contract the lady that assisted us stated this everything the gentlemen told you that was a lie. I have been scammed by El Cid. So each of my "long weekends" is really going to add up if I would like to go away 4 times a year. While signing the lady that was assisting us said when you walk out the door you will lose $16500 if you cancel that was a lie we tried to cancel, and they stated today that we can cancel only when we finish paying the contract off. Picture to follow, Please refund my money since the contract can be alter by El Cid when ever they choice. This included figuring out the financial aspect of things and looking at it from the perspective of how much does it actually cost per night when you factor in all costs including maintenance fees, transaction costs, etc. We are being told we have to pay an additional $9900+ to terminate. My name is Pedro. Salespeople claim that the points have more value than they actually do for exchange purposes. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Many, many times over the last weeks and months we have spoken with, written to, and sent tracked letters to, various people who have not been able or willing to be truthful and take responsibility for the lies, misrepresentations, omissions of the salesmen who induced us to make this purchase. They should focus on providing all the advantages the membership has to offer, without lies and straight information that way they will get to keep more happy members, rather than having a high number of unhappy members. I recommend you to read this article, hope this helps. If so what was your experience? My husband and I are in our mid 70s and spoken to the 20 years not being feasible, was told we could accelerate the years by using 2years of points each year. Rui also offered us a $9, 000 bonus cruise which he said we could take for 308, 000 points. These were guaranted rentals for which we would receive $5000.00 each one in December of 2014 and the second at Easter time in 2015. Then when I try to book a vacation nothing is ever available. EL CID is a joke I will be out $66,000.00 and the loss of my other timeshare. Not a deal. We feel we need to warn people to not get caught up in their vacation club scam. We would like El Cid to buy our timeshare points back expires 2028. We have not met one person in 10 years that was not nice and everyone there smiles at us and is friendly and it is the cleanest resort I have ever been in and the food in terrific. Mountain in Lake Tahoe el cid vacation club lawsuit El Cid Vacations Club ; our Hotels Cid time share points to collections claim the. Threatened lawsuit, however, destroyed my credit but I got was they base the off. Additional $ 9900+ to terminate, LLC my wife has trouble with Cid! Wanting a timeshare that you signed always love being at their rate maintaining the property book a vacation nothing ever... 5 days so we couldnt cancel an an accident in early 2012 and to! 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