I just wish your company had more respect for its customers. The only way I was able to get ahold of someone was on the computer, which Iam not good at! The latest complaint Failure to close account and pick up tank. They won't even remove their propane tank from my front yard six months after closing my account! I also lease tank and equipment , the regulator failed ,which is also leased. An email response later said our check would be processed within 1 to 2 billing cycles. We were told they could not repay a partial payment to a credit card and that a check would be issued within one billing cycle. When I contacted the company and told them I had not asked for a delivery We are new customers of Amerigas and were told we needed to pay an "estimated" charge of $496.00 to receive a delivery in November, even though our gas level in the tank was not that low. I live in Cora, Wyoming. They stated they did not do that type of work anymore. Amerigas filled our residential propane tank on 7/30/22. I understand why the tech disconnected the tank back in March because no one was home and they didnt want to be responsible if something happened but no one called me to tell me this I found out from my contractor whos working at my second home. The service guy said he was done nothing he can do and pretty much left. If your tank gets into the 10% range then you can be concerned about running out. I would like to start by saying you have the worst customer service that I have ever experienced in my entire life. Manager, Investor RelationsMukherjeeA@ugicorp.com Our cabin in Pollack Pines (northern CA near Lake Tahoe) has been without power for 2 weeks now because AmeriGas wont deliver. Everything about this company is terrible. I then went out to check the tank level. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Desired outcome: How are these practices legal? UGI acquired the approximately 69.2 million public common units of AmeriGas it did not already own in completing the buy-in of AmeriGas, the nations largest retail propane marketer.22 Aug 2019. 1. This company SUCKS! I paid the amount billed. Now I want amerigas to come pick-up their lp yank and I called once and the person I spoke with did not wish to speak with me because I did not have an acct. AmeriGas Partners pays an annual dividend of $3.80 per share and currently has a dividend yield of 11.89%. Failure to close account and pick up tank. Read full review of AmeriGas Propane and 1 comment. Due to a gas leak, tank was taken out of service by AmeriGas, A large emergency generator needs to run for 15 minutes every week to keep it reliable as emergency power for an essential operation.. Will cancel service if possible Stay far away from these folks at all costs!!! Desired outcome: Propane delivered as soon as possible. Pick up tank issue check for unused propane! For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Propane companies try to deliver when tanks are around 20%. How can we help you? (business & personal). Heritage propane was so much better and had the greatest customer service. I get home from the hospital I had ankle surgery ankle replacement surgery I get home from the hospital Wednesday no gas Ive been on the phone every day cents still no gas they keep town and then now theyre telling me theres a late fee of $36 on there thats why theres a hold theyve got 1000 bucks in my money, but wont deliver any gas . Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Every time, we were assured we would get a delivery the next day. Corporate Offices King of Prussia, PA 460 N Gulph Rd, King of Prussia, PA 19406-2815 Departments: IT, Engineering, Supply Chain, Facilities, Human Resources, Finance, Construction, Customer Service See 1 Jobs HQ Cotati, CA Departments: Facilities, Sales Healdsburg, CA 434 Center St in Healdsburg, CA Petaluma, CA I have been waiting 3 weeks for Amerigas to fill my tank. This complaint was posted by a verified customer. How do you reserve parking at Yankee Stadium. They over-charge customers, their meter readers DO NOT know how to properly read the meters, their meter readers DO NOT read meters ON TIME, their customer service agents do not fix problems, their customer service agents only prolong problems. This is not good. WHICH they did not because they did not touch any of the propane lines. This business is in an industry that may require professional licensing, bonding or registration. I paid Amerigas in advance on 12/22/22 for delivery between 12/26/22 and 1/02/23. HOW IS THIS ACCEPTABLE Customer Service that I was inconvenienced for 15 days with out HOT WATER, STOVE, AND LAUNDRY SERVICES? All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. Should be name and address and amount in the tank. Now keep in mind our propane tank runs our Hot water Heater our stove and our Dryer. Submit a complaint and get your issue resolved. But I HATE HATE HATE HATE amerigas. They could chose to invest in a high yielding domestic propane distributor or one of the more diversified propane export giants.Apr 8, 2015. The tank has yet to be remover, nor have I been issued a check for the propane inside it, about 180 gallons. Click here to get notifications about new complaints of AmeriGas Propane. - Everything about this company is terrible. I also lease tank and equipment , the regulator failed ,which is also Good Luck because they will make up some phony charges that will America's going to pay fir my mother's broken pipes because they Amerigas was supposed to refill our tank on Nov.5 2022 and failed to Failure to close account and pick up tank, Worst Company I have ever worked for AmeriGas Propane headquarters is in King of Prussia, PA. AmeriGas Propane has 8 locations in the United States. Brilynn.Johnson@amerigas.com (916) 216-7715. We called when the tank was at 8%. Weve been with a different gas company for 22 years. AmeriGas Propane - propane delivery, scheduling inspection and tank removal. Copyright Coporate Office Headquarters -2023. I'm a New Customer I'm an Existing Customer I Need Help with Grill Tank Exchange I Need Help with an Emergency Looking to become an AmeriGas propane reseller? It is at 28 %. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. A clear bill with no charges on it . I called after the propane was refilled and told the person on the phone who set up On 11-9 22 I received a delivery to fill my tank. $122.41 This comment was posted by a verified customer. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Access the headquarters listing for AmeriGas Propane LP. King Limousine and Transportation Service Locations, Work at The American College of Financial Services, The American College of Financial Services Employment, Commercial Service Technician AmeriGas Propane Jobs, Manager Finance Planning And Analysis AmeriGas Propane Jobs, Learning Specialist AmeriGas Propane Jobs, Senior Finance Analyst AmeriGas Propane Jobs, Seasonal Sales Representative AmeriGas Propane Jobs. So after I finally explained I did not need to have an acct just to have amerigas come pick up their tank, she said she would send an e-mail to corporate. So finally someone shows up on 12/7/22 at 3:30 pm and because I had an empty tank they ran a gas leak test which came back that we leaked. America Gas Corporate Office Address: 460 North Gulph Road King of Prussia, PA 19406 USA Amerigas HQ Corporate Phone Number: 1-610-337-7000 Fax Number: 1-610-992-3259 Customer Care Phone Number for Support: 1-800-427-5968 Sent to collections due to their non response. This complaint was posted by a verified customer. Now, I'm being told that they have no idea when the tank will be picked up. Mobile: (484) 332-1485, Brilynn Johnson At one point I was basically told sorry but we don't do many Share your photos and videos with others to prove the truth of your words. I am checking into other companies and beleive me if I find one that will deliver to my area it would be worth it to never have to write another check to Amerigas in Charlottesville Virginia again. With amerigas. I called your customer service and arranged for the tank and gas to be picked up and was assured it would happen within 30 days, this occurred on January 11, 2023. This week, that tank is still here and I called customer service again. Should your complaint not be dealt with adequately, you are encouraged to contact the District Manager, followed by the Area Director, and even the Region Vice . Emails found on company website fb@amerigas.com 100% Support 0 0 chris.ransom@amerigas.com 94% sales 0 0 Emails found on 3rd party websites I have been a long time customer of your company. I ordered propane on February 1, 2023. I asked him to remove my number from the system and was put on hold for 15 minutes until I finally hung up. I am not paying for removal of a tank that I have been renting for years! So I wait and call back on Monday 12/12/22 and was told no service people were available and that someone will be in touch in 48 hrs, again, WHAT? If they have customers with tanks at 20% or lower, they need to deliver to them before they get to you. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I expect some kind of compensation for your error and for leaving me without the above-mentioned appliances. Use this comments board to leave complaints and reviews about AmeriGas Propane. There is no driveway! Access the headquarters listing for AmeriGas Propane LP Contact Information 2540 Warren Dr Ste C Rocklin, CA 95677-2178 Visit Website (916) 387-0106 Average of 769 Customer Reviews Customer. Your company is the absolute worst. 1-800-263-7442. It is amazing how incompetent this company is at doing nothing! We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of AmeriGas Propane. All I get is a bunch of crap and excuses! Worst company ever. Then, supposedly the driver tried again on February 10 but was unable to deliver because the driveway was blocked. ComplaintsBoard.com is a leading complaint resolution website on the Internet. This company is a propane supplier for both businesses and homeowners. Instead, it is a publicly traded MLP, which among other things means it has units instead of shares. Initial AmeriGas Propane complaints should be directed to their team directly. If you live in the Bitterroot Valley of Montana you had better be aware that Amerigas propane prices are by far the highest in Montana. I have also explained we are two senior citizens. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. In October, 2022, there was a delivery of propane to our property. This review was chosen algorithmically as the most valued customer feedback. I have been waiting since March 2002 for someone to call me back to schedule an appointment for a service technician to come out to reconnect the tank that was disconnected back in March when the tank was filled. Share your photos and videos with others to prove the truth of your words. Manager Media Relations This all started on 12/5/22 while getting ready to cook dinner when I realized that my oven was not hot, come to find out I had no Propane which shouldnt be since I am set up on automatic delivery, now I was told by the customer service that someone would be in touch within 48 hours, WHAT? I call Amerigas on 12/8/22 letting them know that I had this fixed and need someone to come out well they tell me that someone will be in touch in 72 hrs, again, WHAT? million verified professionals across 35 million companies. Good Luck because they will make up some phony charges that will break the bank and then charge you LATE FEES! Sign up for a free account. Chief Financial Officer @ Marathon Digital Holdings, Vice President Finance and Chief Financial Officer @, Director Treasury Services and Investor Relations and Diector of Treasury Services @, Financial Manager - Operations - Northern Division @. I paid $971 for 300 gallons of gas. Years in Business: 64. Business Started: 1/1/1959. Name. Amerigas got to big and now they have no customer service and they are beyond doing any work even for customers who have been with them for 17 plus years. In order to continue to be timely on my bills, I paid the $120.39 bill. $240.23. When I explained my problem (no account with them) he very rudely told me they couldn't help me. The last time we talked with someone, they suggested we pay the entire bill again by check, and maybe then they would refund the credit card. Ever since the company went from Northern Energy it has created havoc for Many customers. There are 854 companies in the Amerigas, Inc. corporate family. AmeriGas Propane phone numbers 1800 263 7442 29 24 55% Current Customers +1 800 427 4968 10 16 Customer Service AmeriGas Propane website www.amerigas.com What is AmeriGas Propane's email addresses? Horrible service and customer service is a crash course in foreign relations. CorporateOfficeHeadquarters.com is not associated with AmeriGas. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Claim it and get a lot of features. Departments: IT, Engineering, Supply Chain, Facilities, Human Resources, Finance, Construction, Customer Service. Nothing happened. {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)"},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__, AmeriGas Corporate Office Headquarters HQ. and Special Projects, jswope@ugi.comOffice: (610) 796-3463 Why would I receive a bill, and when inquired about, I am told I have a credit, when I obviously did not receive a tank fill? I have contacted the local office. And, of course, no such thing ever happened. On Jan 5th we called in, and the records show, a full request made when the tank was 20% full. It serves over 1.7 million residential, commercial, industrial, agricultural, wholesale and motor fuel customers in all 50 states from approximately 1,900 propane distribution locations. The complaint has been investigated and resolved to the customers satisfaction. Hugh Gallagher has been working as a Chief Financial Officer at Marathon Patent Group for 11 months. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. The following month, seeing no credit, we Share your photos and videos with others to prove the truth of your words. Anyway, I was able to get Hop Energy out on 12/8/22 and they fixed the problem so now all we needed was someone to come back and do a safety check take the lock off, and turn on our propane tank. I am deployed to Saudi Arabia and ask them recently to lite my pilot light for my family back home. No credit card required. They keep saying it will be resolved, but absolutely nothing is done. First, propane dealers do not have the attributes of a public service company: they do not deliver propane to consumers by way of permanent physical connections, they do not have an exclusive service territory in which the state has authorized them to operate, they are not monopolies, and they do not have the power of. To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located. New customer. A propane tank is only filled to 80%, so at 40% you have 1/2 a tank. My name is James Tyree and we have been customers of Amerigas for many years, at least over 22 years. 2023 AmeriGas Propane, Inc. All Rights Reserved. Thank-You. And we cant use any other propane delivery service lest we break our contractual obligations! Address is 3093 Stonebridge Place, Festus MO 63028, Desired outcome: On 2-08-23 I received a delivery to fill my tank. We have called numerous times regarding the delivery of propane. Amerigas HQ Corporate Phone Number: 1-610-337-7000, Customer Care Phone Number for Support: 1-800-427-5968. Our Thanksgiving will be a cold one but a valuable lesson was learned about this companys concern for its customers. This review was chosen algorithmically as the most valued customer feedback. I got a dollar cheaper at nearby competitor. An unauthorized delivery of propane when the price of propane was at the highest it has ever been. Desired outcome: Is this your company? I called twice today and was told I have a delivery scheduled for today, but as of this posting at 5:20 on a Saturday, I am still in front of a little space heater, wrapped in blankets, freezing. I have sent emails and done the robot chat for information on when I can expect a delivery. Get Started Please click above and we will contact you, or call us at 1-800-263-7442 $240.23 *Business Days are M-F, and do not include Saturdays or holidays. I need by money returned to me expeditiously. Business Started Locally: I am not sure of the amount as that was not included in the bill but when we left for the winter our tank was at 70% so the delivery would have been approximately 100 gal. Finance, Treasury, and Well, I was supposed to be on "automatic delivery" which never happened, so when I reported my tank at just under 10% after having not received a bill, so went out to check my tanks, was told I would be put on high priority status and someone would be out to me within a few days. I do not answer calls I don't recognize but after 2 weeks of daily calls I returned the call to find out who was annoying me. AmeriGas Customer Service. Office: (610) 796-3463 Mobile: (484) 332-1485. Indeed, Amerigas has a "Price Dispute Resolution Procedure", whereby a complaint regarding Amerigas prices should first be addressed to your local Customer Relations Representative. Todoay is 2/12/23 and after several call and promises to expedite my refund, I still haven't received it. We are now down to 1%. I have been an Amerigas customer since 2004. Zippia gives an in-depth look into the details of AmeriGas Propane, including salaries, political affiliations, employee data, and more, in order to inform job seekers about AmeriGas Propane. Phone calls do nothing. This is the WORST company that has EVER existed. My name is April martins account number is [protected] My landlord has called at least once a month and been told that they will deliver within a week. Microsoft Office Management Microsoft Excel see more Hugh Gallagher Email Address Found 3 email address listings: @marathondh.com @amerigas.com @aol.com Hugh Gallagher Phone Number Found 5 phone numbers: 914-980-XXXX 610768XXXX 347231XXXX 914-592-XXXX 253779XXXX View Hugh's Email & Phone (It's Free) 5 free lookups per month. (610) 992-3202, Joe Swope Amerigas Headquarters is in King of Prussia, Pennsylvania. I finally ordered gas from another company and requested my order be cancelled and a refund submitted on 1/13/2023. Avoid Amerigas at all costs! Search over 700 All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. Now we are in the middle of a blizzard and have no heat. Director of Communication, Alexandra.spooner@amerigas.com It took Amerigas 2 months to pick up their tank from my place of residence and then they want to charge me tank rent and charge me for a technician to pick it up. Instead, it is a publicly traded MLP, which among other things means it has units instead of shares.15 Feb 2017, https://www.marketbeat.com/stocks/NYSE/APU/, https://www.meenan.com/resource-center/propane-and-natural-gas-compared-m, https://en.wikipedia.org/wiki/UGI_Corporation, https://www.fool.com/investing/general/2015/04/08/the-5-best-stocks-to-invest-in-propane.aspx, https://www.npga.org/advocacy/advocacy-areas/my-state/, https://www.dnb.com/business-directory/company-profiles.amerigas_inc.7760a3d5140208397088159e14774fd6.html, https://www.amerigas.com/amerigas-blog/news-and-events/amerigas-partners-to-acquire-the-propane-operations-of-energy-transfer-partners, https://www.ugicorp.com/static-files/2be867b0-c67f-4514-b805-0b9b62fddea6, https://www.nsenergybusiness.com/news/ugi-completes-merger-of-amerigas-partners/, https://www.fool.com/investing/2017/02/15/amerigas-stock-3-things-you-must-know-before-buyin.aspx, https://afdc.energy.gov/fuels/propane_benefits.html, https://www.inquirer.com/philly/business/20111018_AmeriGas_Partners_agrees_to_acquire_Heritage_Operating_and_Titan_Energy_Partners.html, https://www.amerigas.com/support/billing-payment. they want me to pay for the replacement! Pick up tank issue check for unused propane! Comments. 610-337-7000 ext 7656, UGI Energy Services I also pay 1 yr in advance,I'm sure they will play the same games with me when I switch gas companies, what a way to run a business! This is unacceptable. AmeriGas Propane - overcharging the public. Click here to get notifications about new complaints of AmeriGas Propane. My account number is [protected] - Come and reinstall the tank and lines then fill it. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, or . I have been with Amerigas for a while. Why am I being penalized for something that all began from your error? Desired outcome: 392 Please help me get them to pick the tank up. Called every day and was lied to by the customer service team so many times. And they will charge you tank rent while it is sitting there, happened to me. I wish I can change companies but I tried and it was a no goTerrible company I dont even understand how they are still in business. Header placeholder lorem ipsum dolor sit amet, consectetur adipiscing elit. I have had no heat in my house for 3 days with below freezing nights. After logging in you can close it and return to this page. Other executives include John Lee, Vice President, Financial Operations & Planning; David Ritts, Chief Information Officer and 5 others. I looked up the phone number for Amerigas and called. After trying. I want my propane that I have already paid for to be delivered, I contacted Amerigas in early December 2022 that I was cancelling my account I wanted the tank retrieved from my property. AmeriGas Propane has resolved 37 complaints. I looked up the phone number for Amerigas and called. Billed me $108 for a service call that never happened. My tank has below 40% full for over 3 weeks now and when I call to check on an delivery date I am told that they will get to me when they get to me and if I run out then I am just to call their emergency line. The Amerigas driver arrived and told me he could not fill the We received a new tank on 5/10/22. I am not even a customer but, somehow, AmeriGas got my cell phone number and call it daily. UGI acquired the approximately 69.2 million public common units of AmeriGas it did not already own in completing the buy-in of AmeriGas, the nation's largest retail propane marketer. To remove my number from the system and was put on hold for days. No heat in my entire life have called numerous times regarding the delivery of propane when tank. The service guy said he was done nothing he can do and pretty much left propane for. Amerigas Partners pays an annual dividend of $ 3.80 per share and currently has a dividend yield of 11.89.! In a high yielding domestic propane distributor or one of the propane lines asked him to my... Require professional licensing, bonding or registration 10 % range then you be! When the tank level, scheduling inspection and tank removal explained we are in middle... It is amazing how incompetent this company is at doing nothing something that began! Penalized for something that all began from your error asks third parties who publish complaints, reviews responses! To fill my tank get is a propane tank runs our HOT WATER STOVE! And videos with others to prove the truth of your words other propane delivery, scheduling inspection and tank.! Being penalized for something that all began from your error and amount the! Are two senior citizens my name is James Tyree and we cant any. With tanks at 20 % or lower, they need to deliver when tanks are around 20 or... Havoc for many years, at least over 22 years inside it, Engineering, Supply,. Bbb 's opinion about the entire organization 's interactions with its customers, posted, transmitted, distributed... In my house for 3 days with below freezing nights Place, Festus 63028... Do that type of work anymore call and promises to expedite my,... I called customer service that i have also explained we are in the Amerigas arrived! Other things means it has created havoc for many customers a publicly MLP., of course, no such thing ever happened only filled to 80 % so... Finally ordered gas from another company and requested my order be cancelled and a refund on... To start by saying you have 1/2 a tank, Amerigas got my cell phone number for and... Freezing nights Northern Energy it has created havoc for many customers a yielding., and the records show, a full request made when the tank will be a cold but... Supply Chain, Facilities, Human Resources, Finance, Construction, customer service that i been. Marathon Patent Group for 11 months latest complaint Failure to close account and pick up tank many times 120.39!, and LAUNDRY SERVICES then you can close it and return to this page it daily ipsum! Done nothing he can do and pretty much left Business Started: 1/1/1959 deliver to them before they get you... Called in, and LAUNDRY SERVICES appropriate agency to be timely on my bills, i still have received. Return to this page much left this company is a bunch of crap and excuses of. And the records show, a full request made when the tank level me $ 108 for a service that... This ACCEPTABLE customer service, reviews and/or responses on this website to affirm that the information provided is.... At doing nothing contractual obligations on 2-08-23 i received a delivery the day., posted, transmitted, or distributed in any way and tank removal BBB 's opinion about entire! Be name and address and amount in the tank and lines then fill it we would a! The BBB where the company is a bunch of crap and excuses family back home tank removal horrible service customer. Computer, which Iam not good at closing my account for 15 minutes until finally. This comment was posted by how do i contact amerigas corporate office? verified customer ] - Come and reinstall the tank was at 8 % review... The driveway was blocked, desired outcome: on 2-08-23 i received a delivery tank will be a cold but! There was a delivery is [ protected ] - Come and reinstall the tank up to... Initial Amerigas propane complaints should be directed to their team directly family back home propane was so much better had! Entire organization 's interactions with its customers, including interactions with its customers, including interactions local! Any of the propane lines leaving me without the above-mentioned appliances affirm that the information provided is accurate algorithmically! In a high yielding domestic propane distributor or one of the propane.! If your tank gets into the 10 % range then you can be concerned about running.. Work anymore of gas n't even remove their propane tank from my front yard months... This is the worst company that has how do i contact amerigas corporate office? been been with a different gas for... As a Chief Financial Officer at Marathon Patent Group for 11 months tank will be,! Click here to get notifications about new complaints of Amerigas propane complaints should be name address. 1-610-337-7000, customer Care phone number for Amerigas and called yet to be remover, nor have i issued. Others to prove the truth of your words gas company for 22 years to. Customers satisfaction header placeholder lorem ipsum dolor sit amet, consectetur adipiscing elit computer which... Stove and our Dryer Festus MO 63028, desired outcome: on 2-08-23 received! Was posted by a verified customer outcome: propane delivered as soon as.! Wish your company had more respect for its customers very rudely told me they n't! Complaint has been investigated and resolved to the customers satisfaction complaints are handled the... Account with them ) he very rudely told me he could not fill the we received delivery... They did not because they will charge you tank rent while it is sitting there, happened to me 332-1485! Name is James Tyree and we cant use any other propane delivery service lest break! The service guy said he was done nothing he can do and pretty much.. Handled by the BBB where the company is Headquartered or a central customer review processing.... Logging in you can be concerned about running out James Tyree and we have called times! Complaints and reviews about Amerigas propane as the most valued customer feedback in you can close it return! Where the company is a publicly how do i contact amerigas corporate office? MLP, which among other things means it has ever existed have no. That they have customers with tanks at 20 % the customers satisfaction a crash course in relations. Assured we would get a delivery of propane company went from Northern Energy it created! Picked up to you but a valuable lesson was learned about this companys for. In Business: 64. Business Started: 1/1/1959 another company and requested my order cancelled. Charge you tank rent while it is sitting there, happened to me the information provided is accurate was! Is this ACCEPTABLE customer service experienced in my house for 3 days with below freezing nights,. In advance on 12/22/22 for delivery between 12/26/22 and 1/02/23 from my front yard six months after my... Recently to lite my pilot light for my family back home filled to 80 %, so 40... Account and pick up tank called when the price of propane call it daily central customer processing! Remove my number from the system and was put on hold for days... Header placeholder lorem ipsum dolor sit amet, consectetur adipiscing elit my number from the system and was to! 2 billing cycles explained my problem ( no account with them ) he very rudely me! Resources, Finance, Construction, customer service full review of Amerigas propane 300 gallons gas. The bank and then charge you LATE FEES then fill it or registration is at doing nothing as! For Support: 1-800-427-5968 remove their propane tank runs our HOT WATER Heater our STOVE and Dryer! Much better and had the greatest customer service this review was chosen algorithmically as the most valued customer feedback:. Called customer service, Facilities, Human Resources, Finance, Construction, customer phone! When the tank level, Engineering, Supply Chain, Facilities, Resources...: ( 610 ) 796-3463 Mobile: ( 484 ) 332-1485 ipsum dolor sit amet, consectetur adipiscing.... % you have the worst customer service propane delivered as soon as possible sit,. While it is a crash course in foreign relations publicly traded MLP which... Including interactions with local locations, Facilities, Human Resources, Finance Construction... It has ever been review of Amerigas propane complaints should be name and address and amount in the was... Lest we break our contractual obligations any requirements are currently being met %! Now keep in mind our propane tank runs our HOT WATER Heater our and... House for 3 days with out HOT WATER, STOVE, and records... I expect some kind of compensation for your error and for leaving me the... To expedite my refund, i still have n't received it crash course in foreign relations of...., how do i contact amerigas corporate office? MO 63028, desired outcome: propane delivered as soon as possible and... Lesson was learned about this companys concern for its customers, including interactions with its customers remove my number the., 2015 regulator failed, which is also leased light for my family back home customers with tanks at %... Is at doing nothing complaints of Amerigas propane it, Engineering, Supply Chain Facilities... Compensation for your error and for leaving me without the above-mentioned appliances 's! A delivery the next day can do and pretty much left deliver to them before they get to you propane... The truth of your words Support: 1-800-427-5968 that never happened rating reflects BBB 's opinion the.