Do you provide special fares for group bookings? The lounge is handy if you want a quiet space to just sit and chill out while you cross but you can get by without it. As always, great staff, ships and experience. Are your ports and ferries accessible for reduced mobility passengers? What are Stena Line's vehicle categories? Try your luck with our casino games. Cheers for the replies. Customer service was not great, the staff seemed a little on edge. Stena confirms that an order has been signed by Stena RoRo for 4 "E-Flexer" ferries plus four options at AVIC Weihai. Date of experience: 27 December 2022 I usually travel Cairnryan-Belfast-Cairnryan using the Stena Plus Lounge, which is a good size, private, clean toilets, decent snacks regularly topped up plus occasionally restaurant extras, and menu service. Very disappointed with Stena, as the Dutch would say, de klant is niet altijd koning, Traveled few times over the years and the over the years it has changed for worse than improve. This lounge is available as part of our Premium fare, which also includes express boarding and disembarkation, or you may upgrade for only 18 per person (lounge access only). Do you provide luggage lockers at the terminal? Loved the quiet, comfortable area at the bow with its fantastic forward views and variety of seats to suit every need. A relaxing lounge with complimentary drinks and snacks made the journey effortless and so easy. Boarding process very efficient. Aye, get a cabin, have a wee doze and wake up fresh the other end. Travelling to Northern Ireland without a passport, Holiday Inn Belfast City Centre, an IHG Hotel, Premier Inn Belfast City Centre (Alfred Street) hotel, Holiday Inn Express Belfast City, an IHG Hotel. The only issues were to do with other travellers; when will people realise that the audible key tones on mobile phones are incredibly annoying for others, especially when they can be heard all over the Lounge! Are your ports and ferries accessible for reduced mobility passengers? Where can I find directions to the terminal? Some of the benefits include, complimentary snacks and refreshments and reserved seating. See you later in the year! At least Stena Plus. Can I bring a bicycle on my rail and sail journey? What are the call costs for using my mobile phone onboard? Want to keep up with all of the latest news? What are the call costs for using my mobile phone onboard? Everything about the service was excellent. Tea,coffee,soft drinks and wine. Pets are not permitted in public areas onboard unless they are assistance dogs. Do you provide a late check-out option on your ferries? Even a Television, free minibar and snacks in the premier cabin. From Steven and Sharon. Different departure location and trouble free boarding. How do I register for the Extra loyalty programme? How do I book if I don't know the vehicle registration? People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Tea,coffee,soft drinks and wine. I had booked stena ferries Holyhead - Dublin and return for June 2023 with the booking I included the 6 fee for cancellations or change of booking.Unfortunately i had to cancel my bookings for June. This is the version of our website addressed to speakers of English in the United States. I just came back over last Saturday and again, get the chill lounge. 15.12.2017 . On that crossing though, I might choose a cabin for even more isolation! Cant complain about anything else the crossing was great. Press question mark to learn the rest of the keyboard shortcuts. Went back to show them the receipt, member of staff grumpily put the cash in my hand with no apology.Chairs in standard lounge not very comfortable.Good calm crossing though and toilets were very clean. Review tags are currently only available for English language reviews. Shop well stocked with some good deals. Hygge Lounge Irish Sea. The manager or higher up sorted out some good protection. What are Stena Line's vehicle categories? Worth upgrading to premium it gives you access to lounge where you can relax read news papers. Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. This topic has been closed to new posts due to inactivity. You cannot upgrade to the Stena Plus lounge on night sailings on our Harwich - Hook of Holland route; it is only available for breakfast access as part of the Premium fare. Staff very friendly and helpful. Even been one once or twice on lads trips I'll admit! Well worth the money. What payment methods and currencies can be used onboard. Don't think my spine would have survived 8 hours on regular seats. Absolutely disgusting. Explained to the ticket man, he said I could get on no problem. I did it once as we booked late and couldnt get a cabin. Accommodation in November & amount of time to stay. Soft play area for younger children. Please consult your vet for more information. What payment methods and currencies can be used onboard. Stena should be proud of there crew I'd like to say thank you especially Jamie and Kirsty. Suggested companies are based on peoples browsing tendencies. Can I check my luggage in for the sailing? The boat is half the size, has hardly anywhere to sit thats comfortable, none of the seats are loungers and everything is so upright you cant sit in it for more than 10 mins without screaming in pain! Thoroughly enjoyed the crossing, but did pay a bit extra to travel Stena Plus. You can also enjoy a light snack or a sandwich together with your selected hot or cold, non-alcoholic or alcoholic drink. This was the highlight of our trip, my grandson was thrilled to bits! The second of these would become Stena Edda. We use dedicated people and clever technology to safeguard our platform. You find our accessible toilet on floor seven, offering a Radar Key system. Unfortunately the booking procedure is a BLOOY joke. Accommodation in November & amount of time to stay. What are the opening hours of your ferry terminals? Its an ergonomic disaster! Was a very relaxed crossing. more. Thanks again. What is the Business Traveller programme? What fees, dues and charges apply and when? Holiday Inn Belfast City Centre, an IHG Hotel, Premier Inn Belfast City Centre (Alfred Street) hotel, Holiday Inn Express Belfast City, an IHG Hotel. This is the place to laze, read a book and enjoy a complimentary tea or coffee. Stena Plus is worth it even on the Scotland boat imo even though its a much shorter crossing. Cot that was provided in our room stunk of baby sick when we opened it, used baby pram instead so they could sleep. The Stena Plus Lounge is a private lounge area available to passengers for a small extra charge. Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few. Are there public transport links to the port? Want to know more? Is it worth booking the plus lounge or a cabin when taking the 10.30 Stena Line ferry from Liverpool to Belfast? There is supposed to be a non-stop supply of all supplies all journey. Where can I find information on careers with Stena Line? From Co. Donegal to Belfast - train/bus/how? Is there a Bureau de Change facility onboard? Over 8 hours you easily get your moneys worth. To ensure a relaxed atmosphere, the Hygge Recline Lounge welcomes guests aged 8 and over. I particularly want to highlight the help for passengers who need assistance. The Birkenhead-Belfast-Birkenhead route I will never ever sail again! Everything about the service was excellent. What can I use my Extra points to purchase? This is the version of our website addressed to speakers of English in United Kingdom. How can I check if my sailing is on time? Its awful! The crew gave priority boarding on the shuttle bus to anyone needing assistance. Our kids play area, Happy World, is an exciting place for smaller children to hang out and have fun. The boat is half the size, has hardly anywhere to sit that's comfortable, none of the seats are loungers and everything is so upright you can't sit in it for more than 10 mins without screaming in pain! We didnt realise there is no access Shop well stocked with some good deals. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Are there conference facilities available onboard? Free soft drinks and teas and coffees, biscuits. Pick up the perfect fragrance with our extensive selection of the latest perfumes and aftershaves at prices youll find hard to resist. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. Thank you Stena Line you are truly a reliable company with great customer service. How do I book if I don't know the vehicle registration? Do I need a printed copy of my ticket to travel? The boat is half the size, has hardly anywhere to sit that's comfortable, none of the seats are loungers and everything is so upright you can't sit in it for more than 10 mins without screaming in pain! :). I asked if it would be possible to let my grandson up on the bridge and they kindly obliged. Having travelled on P&O's Liverpool-(ta && ta.queueForLoad ? I was very happy to hear this. Loved the quiet, comfortable area at the bow with its fantastic forward views and variety of seats to suit every need. read more. Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. Do I need a printed copy of my ticket to travel? Rickie was so welcoming on the adventurer, him and his team made our day. Relax and unwind in one of our en suite Standard Cabins that have been specially adapted to accommodate your pet. This is the version of our website addressed to speakers of English in the United States. We were looked after by Kirsty and Jamie they were lovely, they went out of there way to make our journey enjoyable we felt really looked after us. What facilities do you provide in cabins? The Stena Plus Lonuge is offered as an . Klopp_is_God 6 mo. Do you provide meals onboard for people with special dietary requirements? Stena Line Limited - Day Trips: Final farewell - See 874 traveller reviews, 441 candid photos, and great deals for Holyhead, UK, at Tripadvisor. What can I use my Extra points to purchase? Bad enough they cancelled our morning sailing without offering an alternative! If you don't have a profile, please enter your booking reference and email address below to access yourbooking details. Coffee, drinks and snacks on hand throughout the voyage, dedicated toilets, friendly and attentive staff, and even newspapers and other reading material. Thanks everyone, gone with a cabin for the trip. Our Hygge Recline Lounge is a calm space with comfy reclined chairs, soft tones and lighting and large (muted) TVs. Stena Plus Lounge is Great Review of Stena Superfast VIII Reviewed 7 September 2017 via mobile Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. Took my grandson on a trip to Cairnryan and back on a day trip (16th Aug belfast to cairnryan 07:30) as it was his eighth birthday and he wanted a trip on a boat as he'd not been on a boat before. Is there a Bureau de Change facility onboard? Tripadvisor performs checks on reviews. Choose from a range of Rainforest Alliance teas or coffees or enjoy a refreshing cold drink. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. We were Made feel so important. Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? Our Deluxe Cabins offer even more space, a double bed, tea/coffee making facilities, mini fridge with various refreshments and en suite bathroom toiletries with towels. I can only say to get this level of customer service and understanding doesn't happen with many companies nowadays. You'll be on the boat for 8 hours. Then when we rebooked with a dog kennel, we arrived to find out we couldnt have a kennel after all! What identification documents do I need to travel? Was an early boat so decided to use the voucher on the room and it was blissful. What identification documents do I need to travel? Find out how we combat fake reviews. It's not required, usually, if there's a major sporting event on it can be a bit shite though if you're not part of the group. But I don't suffer fools well and met too many on the boat. We also have a number of payable Wi-Fi options available which offer a better download speed and a longer logged in time. This was well worth it, comfy seats, great views, television, newspapers and copious amounts of snack food and drinks. You also get express boarding and disembarking. )fresh air but because of the delay we went for something to eat,it was pretty crowded & noisy in the bar & dining area whilst the Stena Plus lounge did seem nice & quiet! It does say complimentary drinks but doesn't state if alcoholic or not. Having travelled on P&O's Liverpool-(ta && ta.queueForLoad ? The boat is half the size, has hardly anywhere to sit thats comfortable, none of the seats are loungers and everything is so upright you cant sit in it for more than 10 mins without screaming in pain! Weve a range of cosmetics, jewellery, designer bags, candles and electronics that theyre sure to love. Contact our customer support or find the answers to the most common questions in our FAQs. I didn't sleep a wink the whole night and was very uncomfortable the whole journey. An early boat so decided to use the voucher on the shuttle bus to anyone needing.... 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