Welcome to your family headquarters. Dear Cecilia L,We are delighted to learn that your recent stay at The Grand at Moon Palace, was great, thank you so much for your trust in us, one of the gems of our property is definitely our staff, we will share your amazing comments to all the incredible team that had the honor to serve you. Exact rates depend on the dates and accommodation you choose. At all other times 1 free room for every 10 rooms-11th room is free. Copyright The Wedding Travel Company 2023. Its very untypical for a Mexican resorts to have great desserts.Cons:1. Spa in Grand the service could be better. Were able to provide the lowest room rates at the time of booking your travel and room accommodations, backed with a 100% price-match guarantee. All rooms will allow a maximum of 1 infant (ages 0-3) to stay in the same room with 4 guests. Take in the stately expanse of the resort from the sanctuary of your private balcony. Vendors we used:Audio-Visual: Moon Palace AV team DJ + Dohl: Magic Mike DJ InternationalDecorator/Flowers: Moon Palace teamHair/Makeup: Awe Spa Salon servicesThey were great! $100 USD coupon redeemable for Dream Art packages of $700 USD to $1,999 USD, or a $200 USD coupon redeemable for Dream Art packages of $2,000 USD or more. Lush tropical setting for your perfect day. (I just wish I was better at remembering names! The pools are heated and delightful. Room service was very good too. Hair/Makeup: Awe Spa Salon services Our mornings start with opening the Caribbeano Restaurant for 7:00 breakie , buffet style. We called guest service twice, and were told that the issue was addressed, however IT WAST. Review collected in partnership with this hotel. Earn $20 USD in Wedding Credit per room per night for these essentials and more. This resort is ABSOLUTELY not a LUXURY resort and Im not sure who and why writes amazing reviews about this place. Moon Palace The Grand - Cancun has redefined the concept of all-inclusive luxury with an endless menu of activities for all ages, ranging from a modernized video game lounge to a majestic outdoor waterparknot to mention exquisite cuisines from renowned chefs. Overall everything was absolutely wonderful. Last November had my 60th B-day at the Moon we went to the Beach Club across from Carribeano twice, service was above and beyond the call of duty. Decorator/Flowers: Moon Palace team Vendors we used: Despite size of the hotel we always receive a truly personal service. The average spending on gifts given to guests is Rs 10,000 each. Prices vary throughout the year, and supplements apply for high season dates. Abigail at the caribeno restaurant was incredibly kind and went out of her way for our children at breakfast and lunch. TELL ME MORE TELL ME MORE SIGNATURE WEDDING COLLECTIONS Tropical Sunset Pure Paradise Congratulations on your birthday and we are honored that you have selected us in order to celebrate along with you and your family.We are proud to be a luxury all-inclusive resort and we are even happier to read that we have reached and exceeded your expectations.We hope to have the opportunity to welcome you back to celebrate many more special occasions.Warmest Regards,Cesar Fallardi Operations Director The Grand at Moon Palace Cancun. more. Plus, enjoy free events and other benefits with our 'More the Merrier' package. If youre not there at 6pm, you will have to wait at least an hour and a half for a table. DJ + Dohl: Magic Mike DJ International Teresa who also works there was so much fun. If youre too lazy to make it to the pool, you can hop into your personal double whirlpool. Sound appealing? Get instant wedding date availability This package can also be used for a renewal of vows ceremony. Saidy from Awe Princess was amazing with my little girl - she loved her treatments at the new princess spa for little ones at the golf course!The rooms at the Grand are lovely and spacious. Service- 1.We had an issue with hot and cold water in the room. Or slip indoors and take a dip in your very own state-of-the-art double whirlpool. Above and beyond luxury comfortthe Grand experience. WebUp to $1000 Cash Wedding Gift. Speak to one of our consultants for further details and T&Cs. Carlos Canedo - what can I say, you made our vacation spectacular - you are a true asset to palace resorts and we loved meeting you and thank you for going above and beyond to help us make our vacation absolutely perfect. Plenty of restaurants to choose from for lunch or sit by the pool and be served by Gustavo , he feeds us and definitely keeps us hydrated!!!! WebGrand Honeymoon Suite Enjoy the ultimate luxury for two in this spectacular suite which offers exclusive amenities designed for romance. Several of our guests also played golf and had services done at Awe Spa they all had positive feedback on their experiences. The actual beach club area is pretty expansive with tons of loungers, couches and Cabana furniture. My daughter was nervous to do the high ropes course and she helped her so much. Package includes: Wedding ceremony location The waitresses in the Grand Lobby were great too, remembering us from previous years from the wellness pool in the Grand and even trying to give me the back of an earring when I lost mine!
Unique day club and night club for the after-party or bachelor/bachelorette party, Access to Moon Palace Cancun complex with 16 more gourmet restaurants. everyone was very accommodating. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. From the warm welcome youll receive to the unparalleled service that will make you never want to leave. Now, picture this rapturous realm set on a beach that seems as if it was plucked from a dreamy postcard. We wont be back!!!! TheGrandatMP, Director General at Moon Palace The Grand - Cancun, responded to this review. Thank you so much for recognizing the hard work from Mr. Luis, he is a true asset to the team!We remain at your service.Cesar Fallardi Operations Director The Grand at Moon Palace Cancun, This is the version of our website addressed to speakers of English in the United States. We arrived to an amazing welcome with wine and chocolates in the room and a beautiful bouquet of flowers from Rosaura and her team - thank you again - public relations do a fantastic job making everything perfect and smoothing over any hiccups. Internet Access (wireless) Wireless internet service is offered in both public areas and guestrooms at no cost for guests using their laptops. Message this venue now to check their availability and receive more information. The hot boiling water was coming out from the cold water faucet. There was an error processing the request, please try again. The Grand is everything you hope itll be and More! We did organize a trip to Chichen Itza and Tulum for our guests through the Moon Palace VIP vacation concierge Guillermo was a fantastic liaison. WebMoon Palace The Grand - Cancun | Palace Resorts Weddings PERFECT POOLS, FLAWLESS BEACHES, WEDDING BLISS Theres nothing ordinary about a wedding at Moon Palace The Grand Cancun, a terrific choice for groups of any size and families. *Additional special amenities vary by guest room category. I didnt have a hair/makeup trial but I was very pleased with my look on my wedding day. There are so many pools and other options. My guests and I were very impressed with their work, and the stain turned out veryMy husband and I hosted our Indian wedding here in February 2019 and it was amazing! Everything was seamless from check-in through to restaurant reservations. *An additional fee applies to all civil ceremonies. Enter the email address registered to your account. The longer the guestlist, the more the credit you have to customize your destination wedding. For the latest foreign travel advice visit www.gov.uk/foreign-travel-advice, To view all of the latest travel advice on your chosen destination, please visit www.gov.uk/knowbeforeyougo. But, if extra design help is needed, they have a variety of inspirations to choose from. Its like a giant (cleaner and newer version) of a Chuck E. Cheese or Dave and busters with tons of arcade games, climbing structures, bumper cars, mini golf. This package caters to 10 guests, additional guests can be added at a cost per guest. The resort will host no more than4 weddings per day, Monday thru Saturday. Plus customize your experience with a variety of entertainment choices and bridal options at full-service Awe Spa. She is so sweet and friendly. And, its got one incredible entourage. An adults-only luxury oasis of perfection. Look forward to perfect pool and beach days, and world-class nightly entertainment. Audio-Visual: Moon Palace AV team TheWeddingTravelCompany.com is at all times acting as a retail agent on behalf of Travelbugz Limited (the Supplier/Principal ) whose services are shown above or advertised on this page. The kids missed her being part of the entertainment team but I can see how shell be amazing at her new job! WebThe 1,316-room Grand at Moon Palace is a luxury, family-friendly all-inclusive property set along the coast a 12-minute drive from Cancun's airport. The water park is fun. He helped coordinate and customize private tours for our guests with the tour guides - and our guests couldnt stop raving about how much fun they had! Its nice to have this option to change things up. Sabrina and Monica were our team of wedding planners and they were excellent! Big thanks to Sergio too for sorting out my massage and resolving an issue we had at Habibi. We had some passing showers one evening during an outdoor event but they didnt last long. What are you most stressed about for your wedding day? Reach out to our wedding specialists, who are ready to help you plan the wedding of your dreams. Exclusive Perks Up to $1000 Cash Wedding Gift Free Rooms 1 free room for every 8 paid rooms 9th room free -for weddings booked 9 months in advance or weddings held Tuesday to Thursday. Theres nothing ordinary about a wedding at Moon Palace The Grand Cancun, a terrific choice for groups of any size and families. This package is not combinable with the Essentials Group Promotion. Even though we were staying in a different section of the hotel this year Araceli and Gloria were happy to help us and it was lovely to see them again. The sand is nice. Carlos Gomez and Francisco Cauich were always around to take us wherever we needed to go to, making a huge difference to our holiday and making it so much easier to get around with 3 small children. Dinner at Tavolo that evening was very good. Tobenefit, a group contract of 10+ rooms must be confirmed and all guests must be booked through The Wedding Travel Company. Despite staying in the Grand, we couldnt keep our children away from their favourite playrooms in Nizuc and Sunrise. Swing away on our 27-hole Jack Nicklaus Signature Golf Course surrounded by natures charm and exciting obstacles. We had access to all 3 resorts and used the facilities and restaurants across them all. Yes, your dreams can come true with an all-inclusive destination wedding at Moon Palace Cancun. *When making your reservation, please make sure that the honeymoon package is added. Wow! Mehndi: Loto Mehndi WebTHE GRANDEST ALL-INCLUSIVE VACATION. I was blown away by how overly accommodating everyone was to our young family. The presidential suites and grand family deluxe rooms are the only rooms to allow up to 6 guests max, between 4 adults max and 5 children max. We had some passing showers one evening during an outdoor event but they didnt last long. I didnt have a hair/makeup trial but I was very pleased with my look on my wedding day. One Love, One Moonpulsating to the rhythm of Jamaica. Cancun - Chetumal Km 340, Riviera Maya, 77500 Cancun, Q.R., Mexico. Araceli and Rosaura went above and beyond helping us with our room requests and making sure everything was perfect even before we got there. Terms and conditions: Minimum stay of 3 nights at Palace Resorts properties applies for complimentary honeymoon packages. Not an off-shore call center. The More The Merrier Group Benefits:
Natural beauty, the warm breeze, and white sands as your beach wedding backdrop! There is no better way to have your wedding than at The Grand with the Mexican Caribbean as background- I am certainly pleased to read that the attention to detail from our team was incredible, we do have fantastic experts, as you have kindly mentioned in Sabrina and Monica.Your stay and happiness are our most important goal, I hope you can give us an opportunity to welcome you back soon at this your home away from home and relive the fantastic memories created during your wedding.Kind Regards,Cesar Fallardi Operations Director The Grand at Moon Palace Cancun. Multiple room set-up options to accommodate your guest size. Dear Mrs. Royle,It is certainly always a pleasure for us to read your extraordinary comments and to reiterate of the amazing human beings we have as part of our team! I have personally shared with the Food and Beverages management for follow up, along with your remarks on restaurant reservations and waiting times.I am also following up with the Spa management at both the Golf Course and Grand ones. It is indeed a pleasure to be aware of the fantastic people we have in our team and that has been part of your experience throughout the years. Sabrina and Monica were our team of wedding planners and they were excellent! As of Mar 1, 2023, prices found for a 1-night stay for 2 adults at Moon Palace The Grand Cancun - All Inclusive on Mar 5, 2023 start from $707, excluding taxes and fees. A lavish lovers paradise, behold Moon Palace The Grand Cancun, a top destination wedding location to tie the knot. VIEW RATES. Wedding package cost is applicable to 2022 & 2023 bookings. WebThe Grand at Moon Palaces Cusco Terrace is a good option for wedding ceremonies that will have up to 120 guests. 5-star beachfront property near Moon Palace Golf Club. Everything you need to look your best is right here at Awe Spa. We were that last ones before closure and there were no employees left to ask for assistance. Personalization and individuality are key! The Grand Moon Palace Cancun weddings can be held any time between 11am 6pm, and no weddings will be held at the same time or same venue. , Mexico. Additional restrictions and fees may apply. Cancun has a huge choice of wedding locations suitable for an array of age groups. 2 Guests. This was our 6th visit to the Moon Palace, and our 2nd time staying at the Grand. This is one of the most family friendly resorts Ive ever been to. Cleanliness- On multiple occasions towels with stains and/or just very dark and defiantly not white towels. Pinch yourself, its real, its The Grand At Moon Palace Cancun. Ranked among the top resorts of Cancun on TripAdvisor, The Grand at Moon Palace combines elegance, technology and convenience, delivering an all-encompassing immersive experience in Earn $20 USD in Wedding Credit per room per night for these essentials and more. Below is an overview of the sample packages and pricing available. The weather was perfect (temp ~high 70s/low 80s). Adrian, Ariel, Angel, Edgar, Wilbert and Luis are the men who every morning make sure our Clubs and Carts are set up and ready to go. Moon Palace The Grand Cancun is the perfect setting for insta-worthy snaps under the Mexican sun. It is an all-inclusive resort featuring turquoise waters, brilliant white sand, and swim-up suites, so that you can spend all day having fun in the sun. Big thanks to Yanet, Gio and Marion and everyone else at Sunrise Playroom (sorry if Ive forgotten anybody! Embrace each day in paradise with the ones you love the most, as moments like these are meant to be treasured for a lifetime. Do you have any special requests?). The Grand has massively improved since we visited when it first opened. These resorts offer engaging activities every day, such as live musical performances, cooking classes, on-site waterparks, and nighttime entertainment. All of the restaurants are delicious. Our guests loved the resort property! Its a huge resort but you dont feel like a number, the personal attention to detail and willingness to handle any concerns are the best. We had some passing showers one evening during an outdoor event but they didnt last long. Dear Mrs. Gladstein,On behalf of all the team that is here at The Grand at Moon Palace, I would like to express a sincere: THANK YOU! Copyright 2022. 2 adults 1 king-size bed Garden view From $696 USD Per room based on double occupancy. Popular Destination Wedding Dates and Seasons. She was so incredibly warm. They were great! Im not sure if its one pastry chef for the whole resort or in each restaurant is different, but whoever its, this person deserves recognition. We also really LOVED the kids playroom near water park and wired lounge in main lobby. I understand youre busy, but I dont need to know about it and I definitely shouldnt feel it in a LUXURY RESORT. 215-454-2080 | hello@rishteydestinations.com | Philadelphia, PA | Privacy Policy. Tripadvisor performs checks on reviews. Families can jump into the fun action with the kids and teens club, and try their skills on the FlowRider Wave Machine. Its important to consider, Location,
10 19Rooms / 30 - 59 Roomnights: 1 Hour Private Cocktail Reception, 20 24Rooms / 60 - 74Roomnights: 2 Hour Private Function, 25 35Rooms / 75- 107Roomnights: 9Hours of Private Events. I totally enjoyed my time at the spa. Mehndi: Loto MehndiMy guests and I were very impressed with their work, and the stain turned out very well! Our sincerest thanks. We did organize a trip to Chichen Itza and Tulum for our guests through the Moon Palace VIP vacation concierge Guillermo was a fantastic liaison. Indian Wedding Package - 2017 PRICE: $950 USD, Late check out until 6:00pm (upon request, subject to availability), Chocolate colored ceremony structure with ivory spun fabric and floral appliqu, Chocolate colored ceremony podium with two floral spheres as table dcor, Silver branches for front of chocolate colored structure, Justice of the Peace or Minister to perform legal, symbolic or vow-renewal ceremonies, One dinner reservation for up to 30 guests. Semi-private setting for you and your guests with customized seating and set-up. We did organize a trip to Chichen Itza and Tulum for our guests through the Moon Palace VIP vacation concierge Guillermo was a fantastic liaison. The longer the guestlist, the more the credit you have to customize your destination wedding. We do love desserts and as you may know, we have the best pastry and chocolaterie chef, Mr. Bachour. Your wedding will truly be unforgettable, with the luscious crystal Cancun waters as your backdrop. An ideal resort for a large family wedding, in the heart of the Riviera. WebMOON PALACE CANCUN - Updated 2023 Prices & Resort (All-Inclusive) Reviews (Mexico) Mexico Yucatan Peninsula Quintana Roo Cancun Cancun Hotels Moon Palace Cancun 37,536 reviews #24 of 42 all-inclusives in Cancun Review Save Share Chetumal Km 340, Cancun 77500 Mexico 1 (800) 943-5032 Visit hotel website Check In / / Check Were picked up at dropped off at the golf course and signed in by Carla always greeting you, making you feel shes happy to see you again. Pundit: Pundit Bernardo He was wonderful! Guests will be able to find deposit options, booking info, and payment plans there. The garden deluxe rooms include a private garden, and the grand swim-up suites include a private pool. Book by March 30th2022, for travel up to December 23rd 2023. Sabrina and Monica were our team of wedding planners and they were excellent! All rooms allow up to 2 adults and 2 children max. Moon Palace just got even grander, with The Grand at Moon Palace Cancun. ).The transport around the resort is brilliant. White hanging ceremony podium with 3 glass cylinder vases filled with water and green Cymbidium Orchid stems as table dcor, 4 Green bamboo vases with Hydrangeas, Cymbidium Orchids, peacock feathers and silver curly Willows at entrance and end of aisle, Aqua blue seaglass gems lining aisle walkway, Themed wedding cake with natural flower stems, Ground fireworks after ceremony (Mexico only), White 3 panel structure with glass bead tear drops hanging from each panel, White ceremony podium with crystal silver lining with 1 small champagne colored ceramic vase with Football Mums and 1 large champagne vase with white roses, 4 White columns lining the aisle; each with an ivory colored candle placed inside a glass cylinder vase and pav white Carnations, Themed Bridal Bouquet of 20 Roses and 4 Phalenopsis Orchids available in ivory, white or pink, Soloist for wedding ceremony (soloist options include flute, saxophone, violin or pipe), White 3 panel structure with lavender iridescent beads hanging from each panel, 30 Silver Chiavari chairs with cushions in a variety of themed drapery, Lavender colored aisle runner with floral appliqu on sides, White ceremony podium wrapped in purple fabric with silver beaded edges and a silver vase with purple Roses as table dcor, 4 Silver Shepherds hooks lining the aisle with a hanging sphere of pink, blue and purple Spider Mums and purple Roses, Themed Bridal Bouquet of 4 Hydrangeas available in purple, white or pink, $400 USD coupon redeemable for Dream Art packages of $3,000 USD or more, Honeymoons Wishes Wedding Website and Bridal Registry, Chocolate colored ceremony structure with an orange fabric interlocking through the top of the structure, Chocolate colored ceremony podium with a light wood bamboo vase with coral colored Roses, a light wood bamboo cylinder vase with a gold sphere and a light wood cylinder vase with a sphere of coral Carnations as table dcor, 30 Chocolate Chiavari chairs with cushions in a variety of themed drapery, Gold color curly Willow with pink Cymbidium Orchids on each side of ceremony structure, 4 Chocolate colored columns; each with a cylinder vase outlined by a smaller light bamboo colored vase with water and a floating candle, Themed Bridal Bouquet of 15 Roses and 12 Dahlia flowers, Themed wedding cake with 3 natural flowers available in pink, orange or yellow, Complimentary suite for the groom for 3 hrs before the wedding when ceremony is scheduled at 11am; other ceremony hours will incur an additional charge (based on availability), White 3 panel structure with tear drop crystals hanging from each panel, White ceremony podium with a bouquet of white Carnations in a silver vase as table dcor, 4 White columns wrapped in white fabric lined with silver crystals; each with a bouquet of white Orchids in a mirrored square vase, Phalenopsis Orchid and Rose Bridal Bouquet, Themed wedding cake with 4 natural flowers, Catholic Chapel "Immaculate Conception" location, Horse drawn carriage for the arrival of the bride, Special breakfast for the bride and groom after the wedding, Wedding ceremony location (Kiosk or Beach). As were my family and friends with their meals. WebThe 1,316-room Grand at Moon Palace is a luxury, family-friendly all-inclusive property set along the coast a 12-minute drive from Cancun's airport. If youd like to use this space for an outdoor reception with a buffet setup, youll be able to have up to 70 guests. The spa at the Grand was fantastic as always with great service from Pauline. Its not the hotels fault and we completely knew this when booking. WebEnter a Moon Palace resort and set foot into a world of all-inclusive luxury and excitement, that is second to nonefrom plush, spacious rooms to culinary masterpieces at every meal. We offer exclusive, personalized service from professional, responsive destination wedding and group vacation experts. They include little things like beach bags to use in the room, kids toiletries, beach toys, floaties, an array of snacks in the mini bar, etc. The Presidential Suites series is the hilt of extravagance and elegance. The people are really what make this resort. For the lucky wedding couple, enjoy a complementary room and upgrade! This smartly decorated and innovatively designed suite can host up to 4 guests, including children ages 4 -17. WebWe can help cover the cost for cakes, floral arrangement, and dcor. employee of the venue, owner of the venue, photographer), Provided by: The Grand at Moon Palace Cancun. ).Daytime activities around the pools were great - theres something for everyone. WebThe Grand at Moon Palace is your oasis tucked within the serene beaches of the Riviera Maya, giving you the most lush backdrop for your Indian wedding. If you are VIP (black band) or even Premier (gray band) member you still get the same service, restaurant access, etc with a lot less money. Children are ages 4 17. Where entertainment meets upscale comfort. Check out ourGroup Bookings & Benefits section above. We always look forward to welcoming you back to this, your home away from home. Hair/Makeup: Awe Spa Salon services My son adored Teresa as well. On the beach. I didnt have a hair/makeup trial but I was very pleased with my look on my wedding day. Breakfast in bed the morning after the ceremony, Honeymoon Wishes Wedding Website and Bridal Registry, White hanging ceremony podium with glass vases with flowers as table dcor, 30 seating pods in a variation of themed drapery, 6 White pergola Shepherds hooks placed down the aisle, 6 White floral spheres with white ribbon hanging from Shepherds hooks, Themed Bridal Bouquet of 12 yellow Calla Lily stems, Justice of the Peace or Minister to perform legal, symbolic or vow-renewal ceremony, $100 USD coupon redeemable for Dream Art packages of $700 USD to $1,999 USD, or a $200 USD coupon redeemable for Dream Art packages of $2,000 USD or more, Complimentary suite for the groom for 3 hours before the wedding when ceremony is scheduled at 11am; other ceremony hours will incur an additional charge (based on availability), White hanging ceremony podium with a glass rectangular vase with red flowers, 30 White Chiavari chairs with cushions in a variety of themed drapery, White pergola arbor at top of aisle with pav red Carnations, White pergola at end of aisle paved with red Carnations, Themed Bridal Bouquet with 12 Roses and 4 mini Callas available in white or red, Themed wedding cake with natural flowers in white or red, "S" shaped sand aisle runner lined with sea shells, Themed Bridal Bouquet of 10 Phalenopsis Orchids (white or pink), Themed wedding cake with chocolate sea shells. 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My wedding day will truly be unforgettable, with the luscious crystal Cancun waters as backdrop. Making your reservation, please try again very untypical for a renewal of ceremony!